REFUND POLICY
Guidelines on item refunds and credit processing
1. Refund Eligibility
Refunds are only issued if a purchased product is received in a damaged condition, contains physical manufacturing defects, or if the incorrect item is delivered. In all other cases, we offer exchanges.
2. Refund Processing Time
Once your refund claim is approved by our quality control division, the amount will be credited back to your original payment source (credit/debit card, MFS) within **7-10 business days**.
3. Delivery Charges
Delivery/shipping charges are non-refundable unless the return is a direct result of our shipping mistake or catalog product listing error.